Overall Experience Reviews For Sport Clips Haircuts of Florence Mall

I came in for a haircut yesterday and left with my head shaved. The stylist said that the last time I came, I got a #1 and I said uh ok. I didn’t know what # 1 was but I figured she knew the haircut I usually get since I am in the computer system. When I could have said anything it was already too late because she had already taken the first swipe of hair. I was too embarrassed to say anything when she was through so I just paid and left. In the future you need to make sure clients know what a #1 is so this won’t happen to anyone else. I had never had a cut referred to by a number. I am usually asked how I want my haircut. I think she may have gotten the wrong Robert Thompson information on the computer and may have had more than one Robert Thompson. I know it will grow back but, my wife was so upset she cried and was furious. Just wanted someone to know about this. I guess I’m at fault too for not asking what a # 1 is. Boy! Did I learn a lesson! I am a 73 year old man and this is one I won’t forget anytime soon!

Reply from Sport Clips Haircuts of Florence Mall:
Thank you for taking the time to leave us a review. We certainly apologize for your experience yesterday. We will use your feedback to help prevent this miscommunication from happening again.

Jimmy did an EXCELLENT job on my hair !and the MVP was Great ! I highly recommend Jimmy!